Last updated: 12 October 2026
General information
This website provides general information about Goodnight Tails and at-home veterinary end-of-life care. It does not replace an individual veterinary assessment or advice from your pet's regular veterinarian.
Not an emergency service
Website enquiries are not monitored as an emergency service. If your pet is in severe distress or needs immediate attention, contact your regular veterinary practice or the nearest emergency veterinary service.
Appointments and availability
Submitting an enquiry or provisionally reserving an appointment does not create a confirmed or binding booking. Availability depends on location, timing and the circumstances of the request. Before online payment, you receive an itemised offer and applicable terms. The service contract is agreed when you expressly accept that offer and obligation to pay through the secure flow. Payment follows separately. If an agreement was genuinely concluded earlier by telephone, email or another channel, its actual earlier date and evidence apply.
Cancellation and refunds
More than 24 hours before the appointment: full refund. From 3 to 24 hours before: refund less €50. Less than 3 hours before: refund less €100.
If your pet dies before the euthanasia visit and you no longer need us to attend, we refund in full regardless of notice. If you still request collection, aftercare coordination or another agreed service, we charge only the clearly disclosed applicable amount and refund the balance.
If Goodnight Tails cancels without providing the service, we refund in full. Once travel or professional service has begun, we retain only amounts disclosed in advance and reasonably related to services already supplied, and refund unprovided services. We absorb unrecovered Stripe processing fees and deduct no separate processing, administration or hidden charges. Refunds are made promptly to your original payment method.
Your statutory cancellation rights
Statutory consumer rights override this voluntary policy. For applicable distance service contracts, the statutory cancellation period normally ends 14 days after agreement and may be extended if required information was not supplied. Cancel by any unambiguous statement to care@goodnighttails.ie. Any applicable statutory refund deadline applies.
Where the agreed service is to begin during that period, we separately record your express request and acknowledgement about full performance. Without that request, performance during the cancellation period must not begin. If you cancel before full completion, any amount lawfully due for work supplied must be proportionate. Clinical consent remains separate and does not waive cancellation rights.
Business details
Eamonn Sheehan trading as Goodnight Tails · Business name 793258 · Veterinary practitioner 176/18. Castlemitchell, Athy, Co. Kildare. Contact care@goodnighttails.ie.
Website accuracy
We aim to keep information accurate and current, but services, coverage and prices may change. Where website information differs from details confirmed directly for an appointment, the directly confirmed details apply.
External services
Where aftercare or another service is provided by a third party, that provider may have separate terms. Relevant arrangements will be explained before you choose the service.