For veterinary colleagues

A calm handover for pets and families

Refer a patient for compassionate veterinary end-of-life care in the familiarity of their own home.

A veterinarian calmly discussing a dog with their owner during a consultation

Working together

Support beyond the practice setting

For some pets, travel and the clinical environment can add stress to an already difficult day. A home visit gives the family time and familiar surroundings while maintaining a clear veterinary pathway.

Care at home

A planned veterinary end-of-life visit in the pet's familiar environment.

Calm explanation

Time to explain the visit and practical arrangements clearly to the family.

Aftercare choices

Private cremation, community cremation or home burial where appropriate.

Professional continuity

A straightforward referral route that respects the existing vet–client relationship.

Referral process

Simple information, shared at the right time

A full record is not needed for the first contact. A concise summary helps establish suitability and urgency without delaying the initial conversation.

01

Discuss the option

Confirm that the family would like to explore an at-home visit and is aware that their details will be shared.

02

Send a concise referral

Share the relevant clinical picture, medication, mobility needs, location and likely timeframe through the secure enquiry form.

03

We clarify the arrangements

We review availability, talk through any missing practical details and arrange a suitable appointment where possible.

04

Keep care coordinated

Any further records or practice communication can be arranged directly once the initial referral has been received.

This is not an emergency referral route

If a patient is in severe or rapidly worsening distress, please use the appropriate practice or emergency-care pathway rather than waiting for an online response.